Privacy Policy

Last modified on 7 March 2016.

At CraftyChique we respect your right to privacy and understand that our customers using the website can rely upon us to control the use of their personal information. allows individuals to order our products and interact with us. The privacy policy below explains the way we protect your privacy in connection with your use of our website.

Information we collect from you


When you visit, register or order products or services from you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us. Please note: We do not store your financial information. When you register, we may ask for your (1) Name, (2) Mailing Address, (3) Email Address, (4) Telephone Number, (5) Fax Number, (6) Country Information Please note that while we do not require you to provide us with personal information to visit and use the website, you will not be able to participate in our members area, activities or other interactive content without registration.


We also use various forms for selling, purchasing and returning products offered on the website. We may collect your contact information (e.g., your mailing address, Email address, telephone number, product destination information and necessary financial/billing information (i.e. a credit card number)). Contact information is used to process a sale. We use third parties to accept and process credit card payments for purchases of products on our website and do not record or store any credit card information.

Activities or Promotions

We may occasionally present interactive activities or promotions that may be sponsored by another company. To qualify for entry in such promotions, we may ask you to provide personal information. If we plan to share your personal information with the sponsor(s) or with others, we will provide a statement to that effect in the promotion terms.

IP Address

An Internet Protocol (“IP”) address is a unique string of numbers that is assigned to your computer by your Internet Service Provider (ISP). Our web server will automatically identify your computer by its IP address. We will use your IP address to help diagnose problems with our server and to administer our website.


A “cookie” is a small data file that can be placed on your hard drive when you visit certain Web sites. We may use cookies to collect, store and sometimes track information for statistical purposes to improve the services we provide. If you are a registered user, we may use a cookie to save your settings and to provide customisable and personalised services. We do not control use of these cookies and expressly disclaim responsibility for information collected through them. If you send us personal correspondence, such as Emails or letters, we may collect such information into a file specific to you. We use return Email addresses to answer the Email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. We may gather demographic information from you (for example, your age and gender) from time to time. We will not share such information with any other person or entity in a manner that identifies you as an individual, unless we let you know that at the time of collection or we have your permission. Your credit card number is not disclosed to anyone at all.

Updating and Removing Personal Information

If a your personal information changes or is incorrect, please contact us so that we can maintain the accuracy and completeness of your information. In the event that a user of decides to provide personal information and later wishes to have remove this information, please contact us in any one of the following actions and we will remove this information immediately. The following options for changing and modifying information are as follows:
  • You can contact us online by using our feedback form; or
  • You can send an email to the following address: [email protected]
  • You can call the following telephone number: +44 (0) 330 113 6300
    To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Children’s Personal Information

Our site is not directed to children and we assume products purchased through credit card means are purchased by adults or minors supervised by a parent or guardian.


We have security measures in place to protect the loss, misuse and alteration of the information under our control. These security measures include a firewall to prevent unauthorised access to our systems and maintenance of registration information in a separate database. Although we will exercise reasonable care in providing secure transmission of information between your computer and our servers, we accept no liability for any unintentional disclosure. We will protect the transmission of credit card information through industry standard, SSL (secure socket layer) encryption. We will display the last five digits of your credit card number when confirming an order and will transmit the entire number to the appropriate credit card company when processing your order.

Links to Other Sites

Our Site contains hyperlinks to Internet sites maintained by third parties. These links are provided for your reference only. We do not control, operate or endorse in any respect information, products or services on such third-party sites and are not responsible for their content. We may make changes in our privacy policy from time to time. When we do so, we will post the revised privacy policy on our website with a link at the bottom of our home page.

Acceptance Of Privacy Policy

Your use of our website, including any dispute concerning privacy, is subject to this Privacy Policy and the Conditions relating to the use of the CraftyChique website. By using our website you are accepting our Conditions relating to the use of the CraftyChique website. We reserve the right to modify this Privacy Policy at any time. Please check the date at the top of this page to determine if the policy has been modified since you last reviewed it. Your continued use of our website following posting of the updated Privacy Policy will constitute your acceptance of the changes.

Disclosure of your information

The information you provide to us will not be passed to third parties without your explicit authorisation. Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
    CraftyChique Limited
    Registered number: 09518214
    8 Church Green East
    B98 8BP

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